UltiPro Mobile App

This is a performance issue recognized by Ultipro. Their Development Team is working on solving the issue. If you get this message, continue to hit the Submit button until you successfully complete the task. If you continue to experience this problem, contact the Payroll or Recruiting teams.

• Employees must enter hours on each individual days. Hours can’t be entered on summary.
• Exempt employees’ scheduled time doesn’t autofill in mobile app until they enter an initial time entry.
• Unable to enter Comments when entering time in mobile app.

The pay codes you see are determined by the access group to which you are assigned. These access groups are currently being reviewed and updated. In the meantime, ignore any codes that your department doesn't use or that don't apply to you.

This is the same in the desktop version of Ultipro. Since historical information prior to 2017 was not brought over to Ultipro, your hire date will show the job title and salary you had at the time we went live with Ultipro in 2018. Full historical information is kept in OnBase.

When you submit your timesheet on your computer, you have the option of "Unsubmitting" and making changes until your manager approves the timesheet. However, in the mobile app, once you have submitted the timesheet and clicked on the "I certify that this timesheet is correct" button, you are not able to unsubmit or make any changes from the mobile app. You can go to your computer to unsubmit the timesheet; this will then allow you to make changes on your computer or the mobile app.