Notice of Policy Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, "ADA," Larimer County Government will not discriminate against qualified individuals with disabilities on the basis of disability in its employment practices, services, programs or activities.  Larimer County Government will provide equal access for people with disabilities to all of its programs, services and activities. 

County ADA Coordinator

The position of the Americans with Disabilities Act (ADA) Coordinator was created to insure this policy for people with disabilities is maintained. The Coordinator provides assistance to persons with disabilities who wish to engage or participate in County programs, services and activities as fully as those without disabilities. It also provides assistance to County agencies to ensure that their programs, services and activities satisfy the requirements of the Americans With Disabilities Act.

The ADA Coordinator is responsible for:

  • Responding to citizen requests for access to County programs, services and activities.
  • Coordinating County ADA compliance.
  • Investigation of any public complaint alleging County noncompliance with the ADA.
  • Managing the County ADA Transition Plan—The Matrix for the Accessibility of Public Buildings.
  • Contact for Reasonable Accommodation.
  • Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Larimer County Government, should contact the ADA Coordinator, at 970/498-5967 or by email to accessibility@larimer.org as soon as possible but no later than five work days before a scheduled event.

Donna J. Notter, ADA Coordinator
Risk Management
200 W Oak St, Suite 4000
PO Box 1190, Fort Collins, CO 80522
Phone: (970) 498-5967
Fax: (970) 498-5965
TTY:  Relay Colorado - 711
Email Accessibility - accessibility@larimer.org
Work Hours: M-F. 7:30 a.m. - 4 p.m.

Employment

Larimer County Government does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Services, Programs and Activities

Larimer County does not discriminate on the basis of disability in providing access to its services, programs or activities to program applicants and participants, whether such services, programs or activities are County- or federally-funded. Further, Larimer County complies with all requirements of Title II of the ADA.

Effective Communication

Larimer County Government will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Larimer County Government’s programs, services and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Web Accessibility

Accessibility for visitors to the Larimer County web site is very important to us. This site uses accessibility guidelines set by the World Wide Web Consortium (W3C). A primary mission of the W3C has been to maintain the Web Accessibility Initiative (WAI). We continually monitor and correct our online communication in efforts to meet the WCAG 2.0 and 508 compliance.

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Modifications to Policies and Procedures

Larimer County Government will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Larimer County Government offices, even where pets are generally prohibited.

The ADA does not require Larimer County Government to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Grievances/complaints that a program, service or activity of Larimer County Government is not accessible to persons with disabilities should be directed to the County’s ADA Coordinator.

Larimer County Government will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids and services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Public Grievance Procedure

This grievance procedure is established to meet the requirements of the Americans with Disabilities Act of 1990, "ADA". It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by Larimer County Government.

The grievance/complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

Submit Grievance

The complaint should be submitted by the complainant and his or her designee as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator. 

Submit a Grievance Online

Procedure

An individual who believes he or she has been discriminated against on the basis of disability in the provision of services, activities, programs or benefits by an agency of Larimer County Government should, if possible, try to resolve the issue locally with the director or supervisor of the program or services. If this informal attempt at resolution is unsuccessful, the complainant shall follow these steps.

 

Step 1: Grievance

Fill out all of the information requested on the ADA Title II Grievance Form. Mail or hand deliver the completed form to the ADA Coordinator.  If the complainant needs a reasonable accommodation to communicate his or her complaint, such as an interpreter or an alternative format, it should be listed on the complaint form so that the ADA Coordinator can arrange for an accommodation for effective communication. ADA complaints must be filed within 60 calendar days after the discriminatory action or situation was alleged to have occurred.

Step 2: Meet with the ADA Coordinator for Larimer County or her designee

Within 15 business days after the complaint is received by the ADA Coordinator, the Coordinator or her designee will meet with the individual or contact him or her regarding his or her complaint.

If it is determined that the individual is a qualified individual with a disability under the ADA, the ADA Coordinator’s designee will attempt to resolve the complaint.

Step 3: Resolution of the Complaint

If the individual and the ADA Coordinator or her designee jointly agree to a resolution of the complaint, the ADA Coordinator or her designee will put the joint agreement in writing and send it to the individual. The agreement will generally contain the following items:

  • A description of the complaint.
  • A summary of the facts.
  • A description of the resolution agreed to.
  • The timeframe for resolving the complaint.
  • An assurance that Larimer County will comply with the specific terms and conditions of the agreement.

For this resolution to be effective, the individual must sign a copy of the agreement and return it to the ADA Coordinator or her designee in the time specified.

Complaint Not Resolved: 

If the individual and the ADA Coordinator or her designee cannot resolve the complaint, the ADA Coordinator or her designee will send the individual a notice of that fact. The notice will generally include the following:

  • A description of the complaint
  • A summary of any resolution proposed
  • A statement addressing the issues that could not be resolved

It is important for the individual to keep copies of the original complaint or notifications received after meeting with the ADA Coordinator or her designee, as well as any other correspondence or other documentation that is related to the complaint and bring those copies to all meetings, reviews and appeals related to the complaint.

If the complaint is not resolved, the individual may request a further review of the complaint by the county’s Director of Risk Management, who will review the decision of the ADA Coordinator. If additional information is required, the Director of Risk Management will schedule a meeting with the individual within 15 business days of having received the complaint. Director of Risk Management will issue a decision on the complaint within 15 business days of having received the decision of the ADA Coordinator or her designee, or his meeting with the individual, whichever is appropriate. The decision of the Director of Risk Management is not appealable.

Appeals

If the response by the ADA Coordinator or her designee does not satisfactorily resolve the issue, the complainant and his or her designee may appeal the decision, in writing, within 15 calendar days after receipt of the response to the Larimer County Director of Risk Management:

Jeff L. Green, Director of Risk Management
200 West Oak Street, Suite 4000
PO Box 1190
Fort Collins, CO  80522-1190

Within 15 calendar days after receipt of the appeal, the ADA Coordinator or designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the ADA Coordinator or designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written grievances received by the ADA Coordinator or designee, and responses from this office will be retained by the Larimer County Government for at least three years.

U.S. Department of Justice

If the individual still believes the grievance has not been resolved, he or she may request a decision from the:

U.S. Department of Justice
950 Pennsylvania Avenue, NW
Washington, DC 20530-0001
202-514-2000

Note: At any time during the grievance procedure, the complainant may refer the complaint to the U.S. Department of Justice at the address above.

 

This information is available in alternative format upon request.