If there is a confirmed case of COVID-19 among customers or employees:

  • The facility must notify and cooperate with the health department on next steps.
  • To report a COVID-19 illness or exposure concern to us about a student or staff member, please complete this form.


  • Prioritize care for children of essential workers/parents returning to work/job seekers 
  • Keep groups of children together with the same staff when possible
  • Conduct daily temperature checks and monitor symptoms in employees and students and any person entering the building. Refer symptomatic employees to get COVID-19 testing.
  • Require handwashing upon arrival and enable handwashing throughout the day
  • Limit the number of child-staff and child-child interaction in common spaces as much as possible (e.g. playground equipment, hallways, etc.)
  • Encourage 6-foot distancing and, where possible, implement distancing systems while learning
  • Stagger meal times (if normally done in a large group) and encourage individual meals (no family-style dining)
  • Disinfect all high-touch areas at the start and end of the day and, when possible, throughout the day  (Additional Guidance)
  • Limit the toys in use to those that are easily cleanable, non-porous, with smooth surfaces and eliminate soft, fabric toys, dress-up clothing, sensory tables and water play 
  • Establish a clear plan/protocol to isolate staff and children who have symptoms 
  • Determine plan for substitute staff members to cover for ill or quarantined staff


  • Require use of face coverings or masks (preferred medical-grade if available, otherwise cloth)  (Additional Guidance)
  • Provide guidance and encouragement on maintaining 6-foot distancing
  • Provide guidance and encouragement on frequent handwashing
  • Provide training to all staff specific to all issues in the public health order
  • Require staff to stay home when showing any symptoms or signs of sickness
  • Provide all staff with support and referrals for their mental health needs

To protect children/parents

  • Consider implementing curbside pick-up and drop-off
  • Implement alternative child check-in and check-out procedures that minimize parent touching of shared items (pens, paper, etc.)
  • Require parents to keep children home when showing any symptoms or signs of sickness
  • Encourage parents to take their children’s temperature prior to bringing them to child care
  • Provide face coverings or masks for children age 3+ per current CDPHE guidance, no face coverings or masks for children 0-3
  • Remove face coverings or masks from children during naps and place nap mats 6 feet apart
  • Provide frequent communication with all families of enrolled children specific to all issues in the public health order

Cleaning Guidance

Increase deep cleaning to at least 2 times per week and disinfect frequently touched objects and surfaces like doorknobs, tables, drinking fountains and handrails. For instructions regarding disinfecting click here. For an additional list of recommended products visit: https://www.americanchemistry.com/Novel-Coronavirus-Fighting-Products-List.pdf

Illness or Exposures in Staff or Children

When a child presents with COVID-like or communicable disease symptoms, especially if the symptoms, (cough, vomiting, diarrhea), that might be explained by overeating, overexertion, allergies, etc. it is important to isolate and observe the child for additional symptoms. Isolation can occur at the center as long as they are kept out of the general population. If symptoms worsen, then the child should be sent home. If symptoms resolve and can be explained away by one of the situations listed above, the child may return to the general population. In the event symptoms do not resolve or worsen, the child must be isolated until they are able to be picked up by a parent or guardian. Testing for COVID-19 is strongly recommended to verify the diagnosis of COVID-19. In the absence of testing, or if the child tests positive, they are to remain home and isolated for at least 10 days following their first symptom, plus 24 hours after fever resolves and when other symptoms are improving.

Frequently Asked Questions

Notify and work with the health department to determine next steps and make decisions about closures.

If someone is positive for COVID-19, they must stay isolated for 10 days from the first day they started having symptoms (or in the absence of symptoms, 10 days since the date they were tested) plus 24 hours fever-free and with having an improvement in symptoms.

Child care centers, family child care homes, and building-based school-age programs. This does not apply for school-age day camps, license-exempt youth programs, or resident camps.

There is nothing that prohibits field trips. However, all physical distancing requirements are required including keeping children 6 feet apart while transporting.

Mats/cots should be placed 6 feet apart. It is recommended that children be spaced head to toe. Mats, cots and sheets should be stored and washed as you normally would.

  • Staff are required to wear a mask/face covering unless it impacts their health. Masks/face coverings are recommended for children ages 3 and older with close supervision of those children ages 3-5. Masks are not to be worn during naptime.
  • Masks should cover the nose and mouth and fit snugly but comfortably on the side of the face.
  • Homemade/cloth with multiple layers is encouraged.
  • Need to be washed daily.
  • Be clean and in good repair.
  • Wash hands before and after handling masks.
  • Resources for masks:
  • No, but it is important to assure that children and staff wash their hands when they return to the building.
  • Additional notes on playgrounds:
    • Public playgrounds that are closed should not be used. If they are open, all orders need to be followed.
    • Outdoor sensory tables and sandboxes should not be used.
    • Sprinkler play is allowed but no other water activities should be occurring (ex. wading pools, swimming, water tables, etc.)