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The Unemployment Insurance (UI) system is administered by the State of Colorado not Larimer County Economic and Workforce Development and is primarily an online system. The State of Colorado introduced a new phone system for unemployment callers.  The phone system offers prerecorded information on the unemployment insurance filing process and eligibility.  Callers who still have questions have the option of scheduling a callback time to speak to an Unemployment Claims agent.  To reach the State of Colorado Unemployment customer service call 1.800.388.5515.

Lost Wage Assistance (LWA) is the name for the Unemployment Insurance assistance signed by Executive Order by President Trump on Saturday, August 8, 2020.  While Colorado has not yet finalized the amount of its LWA payments, the program is expected to provide eligible Coloradans with an additional $300 to $400 benefit each week.  CDLE is currently in the process of reprogramming its systems to include the new benefits.  No action on your part is necessary at this time.

Here's what we know:

  • Colorado was one of the first states to apply for these funds
  • Eligibility has two components:
    • Claimant must be eligible for $100 in benefits
    • Underlying reason for unemployment has to be due to COVID (self-attestation will be required but will be done online)
  • Benefits will go back to July 26, 2020 but will not be distributed until mid to late September
  • The LWA is for any type of unemployment benefits 

We are awaiting guidance from the Unemployment Insurance Benefits Office and we do not have any additional information.

New work-search requirements are in place. You are now required to complete work-search activities every week to be paid benefits unless you are job attached.  Have questions on what qualifies as a work-search activity?  Visit the Information on Unemployment Insurance work search requirements page.  

Important Unemployment Insurance Updates

Other tips when filing a claim for Unemployment Insurance:

  • While filing the claim, click the Save & Finish Later button often, and click File a Claim to return to the last page you saved.  Claims must be completed and submitted within 24 hours or the information is not retained! 
  • File during non-peak hours (evenings after 8 p.m., late nights, early mornings). It may improve your experience.
  • You must provide information about the reason you are no longer working for all employers from the last 18 months. If you have a lot of information to include, it is best if you type up this information before you start, then copy/paste at the appropriate time.
  • Once finished, click Submit one time. When the claim is successfully submitted, you will receive a confirmation page and number.
  • The application to file a claim will be unavailable daily from 6 to 8 p.m. for maintenance.

General UI Claim Information

  • PIN numbers are typically only sent via a computer-generated system.  However, due to the high volume of claims, UI has been emailing or using a phone recording system to send out PINs.  If you receive a PIN by phone or email, this is legitimate!
  • If you need a PIN reset or did not receive a PIN, the options are to call 888.550.2800 or online by clicking here.
  • If you are unable to access the MyUI system, you can request payment by calling 1.800.550.2800.
  • We're not the only ones asking questions and finding answers. Check out this video, a Town Hall Meeting with the Executive Director of the Colorado Department of Labor and Employment and the Director of the Division of Unemployment Insurance.
  • Requesting payment every two weeks keeps your claim active.  If you haven't received a PIN before the first date you are to request payment, please contact 1.800.388.5515.
  • Please remember to report UI income and any income changes if you are receiving food assistance through the Department of Human Services. 

Important Reminders about Larimer County Economic and Workforce Development Services:

  • Please note we do not have access to the details of your individual claim, as we are not the UI Office. We are here to assist you with job search and can answer general UI questions. Your question could be featured next week!  You can reach us at 970.498.6600 or
  • Many Workforce Connections team members are working remotely and may return your call from a private number. Please be sure we can leave you a message. 

Would you like assistance with your job search? Connect with the Workforce Connections Team. Call 970.498.6600 or email

  • Assistance registering with the statewide job search engine, Connecting Colorado, which is a requirement for UI benefits
  • Maximizing your online job search, including your Connecting Colorado account
  • Utilizing other online tools/resources for your job search, i.e., LinkedIn
  • Resume reviews*
  • Customizing your resume to a specific job description
  • Cover letter review/assistance
  • Interview prep/mock interviews
  • Career exploration  

*If the only assistance you want is to have your resume reviewed, submit directly through your Connecting Colorado account.  On your dashboard, look for the “Toolbox” and click on “Resume Review.” Your resume will be reviewed and feedback provided to you via email within five (5) business days.

For additional resources for your job search visit

Local employers are actively hiring.  View current job openings.

More Resources

Published on: 
Sunday, September 13, 2020 - 8:30am
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Larimer County, Colorado

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Fort Collins, CO 80521
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