Should I wear a face cloth or mask when recreating outdoors?
Yes. Although it is not required, it is highly recommended when visiting any public spaces to wear a homemade mask or face covering when it is difficult to keep a 6 ft distance from others. 

How can we reach you during your office and Visitor Center closure?
Beginning May 18 at 9 a.m., DNR Visitor Centers will re-open to the public. All of our operations can also be reached via our website, phone, or email. Staff offices and building restrooms remain closed to visiting public. General questions during DNR normal business hours should be directed to 970-619-4563 (Administration Office) or 970-498-5610  (Horsetooth Area Information Center).    

Will we ever close our trails, parks, open spaces?
Our intent is to maintain continuity of operations and keep our parks, trails open! We truly understand and value our role in the community to provide you a place to visit and enjoy during this time of uncertainty. We are also focusing on ensuring employees, their families, volunteers, and visitors are safe by following the most current guidance from public health authorities.

What health safety precautions have you employed during the pandemic?
More rigorous and regular environmental cleaning has been employed in any public areas. In addition, our automated pay stations are being cleaned multiple times on a daily basis. Also, to support the recommendations to social distance, many DNR employees are now working remotely.

Will trail restrooms still be open?
Yes, vault toilet restrooms at trailheads are open, maintained, and cleaned and disinfected regularly. Visitors are encouraged to bring their own hand sanitizer to use while on the trail. 

Can I still enter and hike at Horsetooth Mountain?
Horsetooth Mountain Open Space -and all of our parks and open spaces- remain open.

How can I purchase an annual permit?
All annual permits can be purchased on our website. Our staff will process your order and mail it to you. Your email receipt can act as proof of purchase until you receive your physical permit in the mail. Partial refunds of annual permit fees due to closures will not be provided.

How can I purchase a daily permit?
Daily permits are available at automated, self-serve stations prior to entering the parks. These stations are being cleaned multiple times on a daily basis. Permits are required for entrance.

I have a camping reservation. Are campsites still open?
As of May 18, all campgrounds at Larimer County reservoir parks and open space properties are open for existing and new reservations that have self-contained "hard-sided" units with operational restrooms only. No tent or secondary units are allowed. Group pavilions, picnic areas and swim beaches are closed. Criteria for camping can be found here.  

I do not meet your selective camping criteria. Can I get a refund?
Yes. Until further notice, due to COVID-19 and our desire to stop its spread, we will be issuing refunds on camping reservations that do not meet our requirements.  Please contact our reservation call center at 1-800-397-7795.

I had a large group meeting scheduled at your office. Can we still use your meeting room spaces?
No. Community group gatherings in our public meeting room spaces have been canceled until further notice. 

I was supposed to attend one of your volunteer trainings or events. Will those still be happening?
All community group gatherings in our public meeting room spaces of any size have been canceled until further notice. 

updated May 13, 2020

I have a camping reservation - how do I know if I can come and camp?
As of May 18, campgrounds open at Larimer County reservoir parks and open space properties to all existing and new reservations who have a hard-sided, self-contained unit with a operational restroom interior to the unit. No tents or secondary units are allowed.  Full criteria for camping can be found here.

Why not tents?
Until further notice, tent camping (or any soft-sided unit that does not have an operational restroom interior to the unit) is not allowable due to the closure of campground restrooms. Evaluation continues to occur in consultation with the Larimer County Department of Health and Environment to determine when full operations and reservations of tent camping can resume in the future. This phased reopening approach to camping has been implemented to ensure the highest staff and visitor safety and occupancy control at our campgrounds to slow the spread of COVID-19.

Are you taking walk-in campers?
No, you can not walk-in after hours and camp. We are allowing same day, walk-in reservations during normal business hours.

If I do not meet the criteria, can I get a refund?
Yes. Campers should call our reservation call center to cancel and request a full refund. They can be reached at 1-800-397-7795.

Do you have pavilions open for our family to use during our camping stay?
No. All group pavilions, group picnic areas, and swim beaches are closed.

How will I know if my reservation will be valid for future dates?
Reopening camping reservation availability will occur in tandem with guidance from our Health Department. We are actively assessing and evaluating the phases in which we open camping to all. Updates will be posted on our website. 

Can I still go fishing at the reservoir?
Yes, you can still fish along our shorelines, in keeping with distancing protocols with others.

Can I go boating in your reservoirs?
Yes. Boating in our reservoirs is open. Complete hours and open ramps can be found here.  New safety protocols have been established to keep our ANS personnel and the public protected during this time. Before arriving, please review the protocols to expedite your entrance into the water. 

(Updated May 13, 2020)