To report a positive case of COVID-19 in your business, click here.  

What should I do if I think a Larimer County business or group is not following public health orders?

What types of complaints does the Health Department address?

• a business that is actively circumventing or defying public health orders
• a business that is allowing symptomatic or sick employees to work on-site without an alternative diagnosis to rule out COVID-19
• a business that is refusing to work with public health when a confirmed outbreak is occurring in the establishment
• venues or individuals holding large group gatherings without prior approval from the Health Department
• businesses that receive multiple complaints in a 24 hour period 

Should I report a business if I see some customers not wearing masks?

Employees and customers in the state of Colorado and in Larimer County are required to wear face-coverings inside business establishments. While we understand the frustration of observing someone inside a business not wearing a face-covering, please remember that the majority of businesses in Larimer County are doing their very best to follow public health orders and to enforce face-coverings with their customers. Also, keep in mind that there are certain exemptions allowed. If you see customers not wearing face coverings, keep at least 6 feet of distance from them.  If you observe employees not wearing face coverings and/or believe a business is clearly refusing to enforce the use of face coverings for their employees and customers, please submit a complaint. 
 

For Businesses: Enforcement 

If a Larimer County Health Department calls or if an inspector enters a Larimer County business or facility, management will need to discuss or show:

• That they have implemented the COVID-19 industry-level practices and requirements.
• Employees and clients/customers are wearing face coverings when in the business unless they have a legitimate exemption.
• Employees understand the sick employee policy and that it is posted
• That 6 feet of social distance is being maintained by employees and customers;
• Cleaning protocols have been shared with employees

In order to be in compliance with current public health orders: 

• All businesses must post signage to let customers know that face coverings/masks are required, that 6 feet of distance from others must be maintained, and that nobody should enter if they are having symptoms of COVID-19.  Businesses may use signs developed by the Larimer County Health Department or create their own. 
• Businesses and facilities must have completed the reopening checklist for their specific industry (e.g. gyms, restaurants, places of worship, theatres, etc.)

We want our businesses to thrive. We are also responsible for the health and safety of our community and for enforcing public health orders. If repeated complaints are received and follow-up inspections show continued non-compliance, a business might be issued an official Notice of Violation and might be required to close. 

For Businesses: Voluntary and Informational COVID-19 Site Visits

You can request a voluntary and informational site visit of your business or facility by the Larimer County Compliance Team to review your COVID-19 safety measures and precautions by completing this form. Our COVID-19 Compliance Team will review your business or facilities' compliance with the current restrictions and precautionary measures and offer recommendations. These visits are completely voluntary and non-punitive. These visits are a proactive way to ensure that your facility is meeting the current restrictions and learn more about how you can keep your staff, volunteers, and patrons/clients/customers safe.