To report a positive case of COVID-19 in your business, click here.  

What should I do if I think a Larimer County business or group is not following public health orders?

Enforcement is handled by local public health on a complaint basis. We rely on the Larimer County community to follow public health orders to the greatest extent and work together with us to prevent the spread of COVID-19. If you believe that a local business or facility is not following public health orders and is potentially creating a serious health threat to the community, you may submit a complaint to the Health Department. You can submit your concerns about a Larimer County business or group that you believe to be violating statewide or local public health orders here.
Colorado is currently in the Safer at Home phase of reopening due to the CoVID-19 pandemic. Larimer County applied for and was granted a variance by the Colorado Department of Public Health & Environment that allows for fewer restrictions than the statewide Safer at Home order. If our community can not continue minimizing the spread of COVID-19 in Larimer County we could lose our variance and would be required to impose stronger restrictions. 
Local public health departments and other municipal agencies are required to ensure that public health orders are being complied with in order to protect the health of the communities they serve. The goal is always voluntary compliance and collaboration with businesses in order to keep our community healthy.
What types of complaints does the Health Department address?
Due to the volume of complaints, the Health Department prioritizes actions taken based on the potential for a serious health threat to the community, including:
  • a business that is actively circumventing or defying public health orders
  • a business that is allowing symptomatic or sick employees to work on-site without an alternative diagnosis to rule out COVID-19
  • a business that is refusing to work with public health when a confirmed outbreak is occurring in the establishment
  • venues or individuals holding large group gatherings without prior approval from the Health Department
  • businesses that receive multiple complaints in a 24 hour period 


Should I report a business if I see some customers not wearing masks?

Employees and customers in the state of Colorado and in Larimer County are required to wear face-coverings inside business establishments. While we understand the frustration of observing someone inside a business not wearing a face-covering, please remember that the majority of businesses in Larimer County are doing their very best to follow public health orders and to enforce face-coverings with their customers. Also, keep in mind that there are certain exemptions allowed. If you see customers not wearing face coverings, keep at least 6 feet of distance from them.  If you observe employees not wearing face coverings and/or believe a business is clearly refusing to enforce the use of face coverings for their employees and customers, please submit a complaint. 

For Businesses: Enforcement 

If a Larimer County Health Department calls or if an inspector enters a Larimer County business or facility, management will need to discuss or show:

  • That they have implemented the COVID-19 industry-level practices and requirements.
  • Employees and clients/customers are wearing face coverings when in the business unless they have a legitimate exemption.
  • Employees understand the sick employee policy and that it is posted
  • That 6 feet of social distance is being maintained by employees and customers;
  • Cleaning protocols have been shared with employees

In order to be in compliance with current public health orders: 

We want our businesses to thrive. We are also responsible for the health and safety of our community and for enforcing public health orders. If repeated complaints are received and follow-up inspections show continued non-compliance, a business might be issued an official Notice of Violation and might be required to close. 

For Businesses: Voluntary and Informational COVID-19 Site Visits

You can request a voluntary and informational site visit of your business or facility by the Larimer County Compliance Team to review your COVID-19 safety measures and precautions by completing this form. Our COVID-19 Compliance Team will review your business or facilities' compliance with the current restrictions and precautionary measures and offer recommendations. These visits are completely voluntary and non-punitive. These visits are a proactive way to ensure that your facility is meeting the current restrictions and learn more about how you can keep your staff, volunteers, and patrons/clients/customers safe.