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Update to the Level Up Program - Per Governor Polis, all businesses can operate in Level Orange effective Monday, January 4 at noon. Businesses that have been certified for the Level Up program will need to wait to operate at Level Yellow until the state determines we are eligible based on local metrics. We must first meet Level Orange metrics and then remain within those metrics for 7 days. We will continue to accept applications and pre-certify businesses, but they will not be able to move to Level Yellow until we are officially told we can allow that by the state. 

Thanks for your patience as restrictions change and the program has to adjust to match. 

Apply for the Level Up Certification Process here

This application process is long, so we have provided the components that are required for submission below. All these will need to be submitted, incomplete applications will be returned for completion and not reviewed.

Questions about this process? Email covidconcerns@co.larimer.co.us or call us at 970-498-5500 (M-F 9-4:30). 

Record Customer Names and Contact info to support contact tracing - What tool will you use to collect contact info? At minimum it is required to collect first name, last name, phone, email address and the date and time they were in your facility. If you utilize an electronic reservation system, you can export that data to be shared. All contact information must be submitted in an electronic format to be accepted. (Acceptable formats include CSV, Xlsx, google sheets. Photos of hand written contact info cannot be accepted) You will be required to submit this info to us weekly, and will need to acknowledge that you will do so. 

Data must be submitted at least once a week in a spreadsheet format. This process could change as we upgrade IT systems for the Level Up program.  

Looking for an electronic way to keep track of this?

  • Suggestions include your reservation system export
  • A google form to have people fill out when they enter your facility
  • Envoy (visitor management software that tracks people by facility) Free version available
  • SwipedOn (https://www.swipedon.com/) This has a monthly cost but it is minimal
  • Any other visitor managment system that collects first name, last name, phone, and email. 

Masks are mandatory and enforced. Businesses must have mask wearing protocols for staff and customers. Businesses must have methods for enforcement of mask wearing & accommodating those not wearing masks. Describe how you will meet this requirement.

6’ Distancing - Signs, decals, and staff all must be used to ensure people from different households remain at least 6’ apart. Describe how you will meet this requirement. You will be required to document pictures of these signs up in your business. 

Businesses must have plans for regular sanitation and cleaning of high touch surfaces. Describe how you will meet this requirement.

Businesses must have daily employee symptoms and exposure checks. Describe how you will meet this requirement.

Businesses must screen customers for symptoms of COVID-19. How will you do this for customers and what is your plan if people do not pass symptom screening?

Outbreak Detection
As a certified business, daily employee symptoms and exposure checks will be completed and employees are aware of the requirement to report results of positive tests for COVID-19. 

Outbreak Reporting
As a certified business, I agree to report to LCDHE if two or more cases are confirmed within 14 days among employees, and that while working with LCDHE to investigate the cases and source of possible exposures that the workplace/facility should temporarily close. In the event two positive cases are identified;

The COVID-19 outbreak report form will be completed and sent to LCDHE.
We will begin identifying staff with COVID-19-like symptoms using the CDPHE COVID-19 line list template.
Working with LCDHE, possible sources of exposure and close contacts will be identified to determine if longer-term closing is necessary.

Outbreak Response
As a certified business, if two or more cases are confirmed and a workplace exposure is suspected, the following steps will be taken;

  1. Send employees with symptoms of COVID-19 home immediately for isolation. Encourage them to get tested and consult a health care provider if needed. We will not encourage or allow sick employees to return to work until they can discontinue isolation.
  2. Healthy employees with recent exposure to a person with COVID-19 will be sent  home to quarantine for 10 days.
  3. Higher-risk employees will remain out of the workplace when there is an outbreak, and accommodations will be offered (such as allowing telework or time off) during the outbreak period. 
  4. Ensuring strict compliance to wear face coverings for employees who remain onsite, and customers.
  5. Continuing to actively screen employees daily for fever, COVID-19 symptoms, and recent COVID-19 exposure before they enter the workplace/facility. These daily checks will be made using an employee health screening form. 

Businesses must have sufficient quality ventilation - what is the ventilation in your facility and how does it meet the state required guidelines? (Filters upgraded, continuous operation of HVAC systems, limit recirculation. Maximize outdoor air supply through open doors and windows when possible.)

Businesses are required to have an exposure notification service promotion & a way to complete outreach to employees and customers. Describe how you will meet this requirement.

Colorado Exposure Notification App "Add Your Phone" Poster

Colorado Exposure Notification App "Add Your Phone" Poster 2

 

Businesses must have publicly displayed instructions for a customer to lodge compliance complaints to the administrative committee. Describe how you will meet this requirement. 

Level Up Complaint Poster

Complaints for Level Up businesses should be sent to larimer.org/LevelUp-Complaints or can be called into 970-498-5500 Monday through Friday 9 - 4:30. 

Flier for businesses to post will be available shortly. 

Special hours or accommodations for at risk populations. Describe how you will meet this requirement.

In order to qualify for this program, you must have zero prior citations of noncompliance. A citation of noncompliance is either a state or local citation for a business that despite warnings and educational efforts, willfully violated the public health order. Please confirm that is the case here. If you have been cited for noncompliance you are not eligible for the Level Up program unless the application has been reviewed and approved by the Administrative Committee.

While Larimer County is in Level Red, all tables must be spaced a minimum of 10 feet apart. Increasing this table to table distance to 10 feet ensures that guests seated at the tables are spaced more than 6 feet apart. Describe how you will meet this requirement.

Signage or other measures must be taken to inform customers that seating is limited to a single household. Describe how you will meet this requirement.

Reservations help to alleviate crowds arriving at the same time, especially in levels where seating capacities are limited. If reservations are not used other systems must be used to prevent crowding into waiting areas, entries, or bar areas. Having customers wait for a text or notification when a table is ready, placing signage where individual parties should stand should be used to prevent crowding. Describe how you will meet this requirement. 

Reservation systems must be used to prevent overcrowding of the facility and to maintain correct capacities for each room that has been designated within the facility. Describe how you will meet this requirement.

Diagrams submitted to show room layouts and capacities planned for each room. A room is a separate area of an establishment where people in one space do not interact with occupants of another, or move among the separate spaces. Rooms do not need separate entrances/exits or restrooms, but having these is preferred.

Examples;

A rec center with a lap pool and a gym can treat these as two separate ‘rooms’ if people utilizing the lap pool and the gym do not interact or switch areas. A facility (gym, church) with seating/activities on multiple floors where the two do not interact.

At this time, capacity levels for personal services do not change in the Level Up program. Please check back as this could change.

Reservation systems must be used to prevent overcrowding of the facility and to maintain correct capacities for each room that has been designated within the facility. Describe how you will meet this requirement.

Diagrams submitted to show room layouts and capacities planned for each room. Each area designated as a room within the facility must be separated from others and not require guests to move between rooms or interact.

Measures are taken to inform customers that seating is limited to a single household. Describe how you will meet this requirement.

Diagrams submitted to show room layouts and capacities planned for each room.A room is a separate area of an establishment where people in one space do not interact with occupants of another, or move among the separate spaces. Rooms do not need separate entrances/exits or restrooms, but having these is preferred.

Examples; A facility (gym, church) with seating/activities on multiple floors where the two do not interact. An event center with two separate venue sites or rooms where guests of one venue do not interact with occupants of the other venue.

  1. Once an application is received through the Larimer County website, it will be reviewed by a plan reviewer for completion and requirements. 
  2. Businesses will be notified of their application meeting the requirements and sent next steps to schedule their on site visit. Depending on demand, those will likely be scheduled as morning and afternoon windows for onsite visits. 
  3. Onsite visit is conducted.
  4. Level Up Certification communicated to the business. 

List of Level-Up Certified Businesses