Unemployment Insurance provides partial wage replacement to workers who have become unemployed through no fault of their own.

The Unemployment Insurance (UI) office recently changed the process for customers filing unemployment claims by phone. The phone line will only be available to customers who have barriers to filing online claims. Barriers include not having reliable computer access, complex claims, disability barriers, etc.  To file a claim in Spanish, please call (866) 422-0402.

If a customer contacts the UI Customer Service line and does not have a barrier to filing their claim, the customer will be asked to file their claim online and the call will disconnect. If you need access to a computer to file your claim, please visit one of the LCWC locations at 200 W. Oak St., Fort Collins or 200 Peridot Ave, Loveland.


  1. Online using the state CDLE portal here: www.colorado.gov/cdle


    • Your social security number
    • Alien permit number (if not a citizen)
    • Last employer’s name, address, dates employed, rate of pay, reason(s) you are no longer working, and last paystub or current W2 form
    • You will need the names, addresses, and dates of employment for all employers you worked for during the last 18 months, including employment outside of Colorado
    • If you were in the military or worked for the federal government, please have available such forms as DD214, SF 8, and SF 50
  2. On the first day that you are unemployed, or that your hours are reduced to less than full-time, you may file a claim for benefits. You cannot be paid unemployment insurance benefits for any time before the date you actually file a claim.

    We strongly recommend that you use the “estimate your potential benefits” tool on the www.colorado.gov/cdle website. This tool can help you determine the best time to file your claim. Sometimes waiting a week or two can actually increase your payments.

    Please be aware that the first week you are eligible for benefits is an unpaid waiting week.

  3. After your claim has been filed, you will receive various letters and forms in the mail, as well as an Unemployment Insurance handbook that explains your rights and responsibilities while receiving benefits. Please read the handbook carefully and follow the instructions in the letters and on the forms.

    Once your claim has been submitted to the Unemployment Insurance office, you will need to register with your local Economic and Workforce Development at www.connectingcolorado.com.

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The Work-Share Program offers an alternative to employers who are considering a reduction in workforce. Employers may be eligible to reduce and “share” employee hours rather than layoff. To compensate for the reduction in hours, employees may receive part of their regular unemployment benefits.

Rapid Response is a pro-active, business-focused, flexible strategy designed to respond to layoffs and plant closures. Rapid Response coordinators from the LCWC and CDLE work with employers to provide services to affected workers.

Services Include:

  • On-site transition information session and job search workshops.
  • Information for the business related to the Unemployment Insurance Worker Adjustment & Retraining Notification (WARN Act).
  • Information on job search, Unemployment Insurance, and community services available to employees.

Unemployment Insurance through the Colorado Department of Labor and Employment (CDLE) provides temporary and partial wage replacement to workers who have become unemployed through no fault of their own.