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Long Term Care Ombudsman
Resident Advocate
What is a Long-Term Care Ombudsman?
The Older Americans Act designated the ombudsman as the individual whose mission it is to protect the rights of residents of assisted living residences and nursing facilities.
- A person who is concerned with protecting the civil and human rights of elderly persons in long-term care facilities.
- A problem-solver and mediator.
- A resource and educator.
- An objective investigator of complaints.
Who can use the Ombudsman Service?
- Residents and family members of residents, of assisted living residences and nursing facilities.
- Long-term care staff members and administrators who may want notification, advice, or consultation.
- The community-at-large.
- Other interested groups concerned about the welfare of residents of long-term care facilities.
- Individuals and families who are considering long term care placement.
What can the Ombudsman do for you?
- Provide a place where a resident of a long-term care facility or their family can discuss a problem and receive assistance.
- Help long-term care residents obtain the services necessary to promote quality-of-life while maintaining dignity.
- Educate the community about the long-term care system.
- Provide information and assistance in choosing long-term care
- Advocate for resident's rights.
When do you use the Ombudsman?
- To report a problem or concern
- To request training assistance.
- To seek information about:
- long-term care facilities
- facility services
- federal and state regulations
- residents' rights
Can I be a volunteer for the Long Term Care Ombudsman Program?
The Ombudsman Program continually seeks caring individuals to share life-enriching opportunities. For more information contact Tina Barker by email or by phone at 970-498-6803.