Rural Land Use Customer Service Survey

Optional information for follow-up purposes only!
Name:
Phone: Email:

We would like your evaluation of the technical aspects of the RURAL LAND USE PROCESS.	5 - Strongly agree	4 - Agree	3 - Neutral	2 - Disagree	1 - Strongly disagree	NA
My initial meeting with the RLUC Director was useful in answering all my questions and explaining all the development options to me.
The Memorandum of Understanding was written accurately and provided to me in a timely manner.
The staff clearly explained the purpose for the County's fees and the potential costs I may incur in the future as I develop my plan.
After I developed my conceptual plan, the meetings with the neighborhood and the Rural Land Use Advisory Board were scheduled in a timely manner.
Staff answered all of my questions regarding the Preliminary Plan review part of the Rural Land Use Process.
Staff clearly explained the time frames for review of my development plan.
Staff answered all of my questions regarding The Final Plat part of the process.
Overall, I felt my development plan moved through the Rural Land Use Process in an efficient manner.
Suggestions on how the Rural Land Use Process could be improved.

We would like your evaluation of the RURAL LAND USE STAFF.	5 - Strongly agree	4 - Agree	3 - Neutral	2 - Disagree	1 - Strongly disagree	NA
The staff was courteous, polite, and respectful.
I found it easy to get in contact with staff.
If you scored a "2" or "1", please explain the difficulty.
Generally, the staff was responsive to my needs.
The staff helped me navigate through the Rural Land Use Process in an efficient manner.
Staff provided service to me in a timely and efficient manner.
I found the staff knowledgeable and resourceful about the development process.
Overall, I am satisfied with my interactions with the staff.
Suggestions for improved customer service in the Rural Land Use Center.