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News Release

Text to 9-1-1 Available in Larimer County

Department: Board of County Commissioners
Release Date: Aug 18, 2014

Contact Information:

CONTACT: Kimberly Culp, Executive Director, 970-962-2175
380 N. Wilson Ave, Loveland, CO 80537, Desk: 970-962-2170,
FR: Deni La Rue, Larimer County Community Informatin Manager, 970-498-7150,

Sent on behalf of Kimber Culp, LETA Director­­­­

Date:                    August 18, 2014
TITLE:                    Text to 9-1-1 Available in Larimer County  
News Release:
Loveland, Co - LETA911 is excited to announce the ability to send a text message to 9-1-1 as an integrated service in our already robust 9-1-1 network and 9-1-1 equipment. The text to 9-1-1 service has been tested in Larimer County since Mid July. It is now live for the public!  
During our testing period, Fort Collins 9-1-1 received a live text to 9-1-1 call for help from a citizen that felt a voice call would add danger to the situation. The citizen was alone in her apartment, heard a noise that sounded as if someone broke into her apartment, and hid in the bathroom. She stated “I sent a text because I felt it was too dangerous to call.”
Texting to 9-1-1 provides accessibility to the hearing and speech impaired population, provides an alternative to reach help in a dangerous situation when a voice call is not possible, and in our high country where a voice call fails but texting is successful.  
Only two percent of all 9-1-1 dispatch centers across the nation are capable of receiving a text to 9-1-1 message.     LETA911 is pleased to join the 2% to open this communication path to our citizens, our visitors, and our community.
Larimer Emergency Telephone Authority (LETA911) is the governing authority for the administration of 9-1-1 in Larimer County Colorado. LETA911 supports five 9-1-1 centers in Larimer County: name them; and, twenty-five government partners.
MEDIA ATTENTION: PRESS Conf. – Aug. 18 - 2014
What: Announcement & demonstration of 'Text to 9-1-1' with agency representatives, the citizen who actually used text to 911 during the testing period, and tour of the Fort Collins Dispatch Center. 
WHEN:  Monday August 18th, 2014 at 2:00 p.m.
WHERE:  Fort Collins Police Services Building, 2221 Timberline Rd, Fort Collins CO 80525
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