Larimer County Job Opening

ALL LARIMER COUNTY POSITIONS REQUIRE A COMPLETED

LARIMER COUNTY EMPLOYMENT APPLICATION

(EITHER ONLINE OR HARD COPY)

 

APPLICATIONS MUST BE SUBMITTED TO THE

LARIMER COUNTY HUMAN RESOURCES DEPARTMENT

BY 5:00PM (MST) ON THE CLOSING/APPLICATION DEADLINE DATE.

                                                     

                      POSITION TITLE:   INCOME MAINTENANCE TECHNICIAN I OR II (DOQ)

                                                         HALF-TIME, LIMITED-TERM POSITION (2 YEARS)

                 POSITION NUMBER:   HSD.1791

                          DEPARTMENT:   HUMAN SERVICES

                 STARTING SALARY:   TECHNICIAN I:  $14.76 PER HOUR 

                                                         TECHNICIAN II:  $16.23 PER HOUR

     APPLICATION DEADLINE:   10/19/2009

 

 

This position will be assigned to the Long Term Care unit in a traditional technician role including meeting with clients face to face.

 

This position is responsible to provide information, coordinate benefits, and determine initial and ongoing eligibility for applicants/recipients of multiple public assistance programs and services with a primary focus on individuals receiving Nursing Home and Home and Community Based Service.  Provides referrals for related resources and services to collateral departments and agencies as appropriate. Clear and concise written and verbal communication skills are essential for meeting with clients either face to face or over the telephone.

 

This position will be responsible to work in both the Fort Collins office and the Loveland office.

 

INCOME MAINTNENANCE TECHNICIAN I 

ESSENTIAL FUNCTIONS:  The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required.  The organization retains the right to modify or change the duties or essential functions of the job at any time.

·         Gather, assemble, and review information submitted by applicants and recipients regarding financial and non-financial criteria relevant to the initial and continuing eligibility for food stamps, categorical assistance, and/or medical assistance.

·         Inform applicants/recipients of the relevant requirements and benefits of program for which they may have eligibility; assist applicants with completing forms; secure documents; notify applicants of appeal rights and procedures in response to notices generated by the computer.

·         Approve or deny applicants based upon review of case information, in accordance with state statutes.

·         Enter and update case/client information to maintain computer database records. 

·         Maintain assigned caseload under direct supervision and case review.

·         Review monthly change reports for ongoing eligibility, and re-determine eligibility as required by applicable programs.

·         Calculate income and resources based on program rules and regulations.

 

 

OTHER DUTIES:

·         Perform other duties as assigned or necessary for performance of the job.

 

KNOWLEDGE OF:

·         Eligibility criteria, rules, and regulations for various public assistance programs.

·         Basic principles and concepts of human behavior.

·         Basic interviewing techniques.

·         Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases. 

·         Basic mathematical calculations

 

ABILITY TO:

·         Apply program, department, and County rules, regulations, policies, procedures, and standard operation procedures.

·         Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.

·         Communicate clearly and concisely, both verbally and in writing.

·         Maintain sensitive and confidential information.

·         Provide professional customer service to client and public.

·         Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.

 

EXPERIENCE AND EDUCATION: Any combination of Experience, Education, and/or Licenses/Certifications that would likely provide the required knowledge and abilities is qualifying.

Experience:

·         Two years of experience in a directly related field or in the performance of similar duties and responsibilities such as extensive public contact.

·         Bilingual (English/Spanish) skills preferred.

Education:

·         High School diploma or GED required.

Licenses/Certifications:

·         Possession of, or ability to obtain, a valid Colorado driver’s license.

 

INCOME MAINTENANCNE TECHNICIAN II:  In addition to the duties/qualifications for Income Maintenance Technician I.

ESSENTIAL FUNCTIONS:  The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required.  The organization retains the right to modify or change the duties or essential functions of the job at any time.

·         Maintain a caseload of clients encompassing multiple public assistance programs.

·         Gather, request, and assemble written documentation to verify information provided and obtained through direct contact, collateral contact, phone contact, and home visits.

·         Keep clients informed of changes ion the laws or regulations that may affect them.

·         Interpret and evaluate computer-generated data to determine accuracy and application to individual case processing; manually track and manage cases when computer system will not accept information.

·         Prepare case information required for testimony and serve as representative at county and state evidentiary hearings or appeals; testify as necessary.

·         Respond to inquiries, complaints, and requests for information from clients, state, and collateral departments or agencies; provide information regarding eligibility; research various sources for additional information; refer clients and public to related services and programs for financial, social, educational, residence, or other resources.

·         Determine the need for recovery of funds or referral for fraud investigation.

·         May assist in evaluating effectiveness of programs provided to community and clients, make recommendations, and assist in the development of programs.

·         May coordinate routine program activities, develop resources, and research techniques for improving client services.

·         Provide administrative support for assigned program including but not limited to maintaining records, verifying accuracy of records, and compiling statistics and figures.

 

KNOWLEDGE OF:

·         Community resources including medical, social, educational, financial, and residential.

·         Scope and application of rules and regulations related to local, state, and federal public assistance programs.

·         Department and County rules, regulations, policies, procedures, and standard operation procedures.

·         Record keeping and reporting procedures.

 

ABILITY TO:

·         Perform duties independently without close supervision.

·         Determine what information is necessary for the assignment.

·         Effectively respond to conflict situations and people in conflict.

·         Make difficult eligibility decisions in cases falling outside normal guidelines or criteria.

·         Detect errors and make corrections.

·         Interpret and apply changes in policy, procedures, rules, and regulations

 

EXPERIENCE AND EDUCATION: Any combination of Experience, Education, and/or Licenses/Certifications that would likely provide the required knowledge and abilities is qualifying.

Experience:

·         Three years experience in a directly related field including eighteen months of experience equivalent to that of an Income Maintenance Technician I in Larimer County or in the performance of similar duties and responsibilities.

 

S:\Job Postings\Human Services\2009\IncomeMaintTechIorII.HSD.1791.docx