POSITION TITLE:   VEHICLE LICENSING TECHNICIAN I OR II (DOQ)

               POSITION NUMBER:   CLR.1331

                         DEPARTMENT:   CLERK & RECORDER

                STARTING SALARY:   TECHNICIAN I:  $13.39 - $15.06 PER HOUR (DOQ) 

                                                         TECHNICIAN II:  $14.79 - $16.64 PER HOUR (DOQ)

    APPLICATION DEADLINE:   02/20/2008

 

 

Performs a variety of processing and customer service duties in accordance with federal, state, and local statutes in the administration of motor vehicle titles, registrations, and related documents. 

ESSENTIAL FUNCTIONS: 

·         Process application and issue motor vehicle titles and licenses at the counter; determine type of title and license needed; calculate and collect appropriate sales tax and license fees; enforce emission and heavy vehicle use-tax programs; verify accuracy of all documentation submitted and ensure compliance with motor vehicle statues, rules, and regulations.

·         Respond to customer complaints and issues and explain statutes, policies, and procedures that apply to each situation; refer complex problems to managers for resolution.

·         Issue titles, license plates, or temporary permits according to the laws of the State of Colorado; check and verify documentation received from the public to make sure it is legal and correct.

·         Process registrations for renewals; apply for salvage titles, bond titles, homemade or assigned identification numbers, and duplicate titles; file second liens on titles as needed; keep record of all titles and security agreements.

·         Input appropriate information into computer system to process each transaction; collect fees and charges from the public; follow up on paperwork rejected by the State.

·         Operate cash tendering system, maintain cash drawers, and enter check and cash payments accurately to ensure end-of-day balancing; balance and prepare deposit of individual cash drawer.

·         Maintain assigned inventory.

·         Contact financial institutions or dealerships regarding customer paperwork; figure all sales tax due.

·         Process all incoming mail; review documents received for completeness and accuracy; prepare for data entry; process mortgage mail, renewals, and drop-off work received.

·         Process registrations involving GVW, SMM, TVW, and the added special requirements for these vehicles.

·         Effectively write and send correspondence to customers explaining fees, reason for rejection, and policies and procedures.

·         Maintain files and records required by Colorado Department of Motor Vehicles.

OTHER DUTIES: 

·         Perform VIN inspections.

·         Perform voter registration as needed.

·         Issue marriage licenses and perform oath of honesty as needed.

·         Assist the phone switchboard staff when necessary.

·         Work at any Clerk & Recorder office when necessary.

·         Perform other duties as appropriate or necessary for performance of the job.

Vehicle Licensing Technician I: 

QUALIFICATIONS:

Knowledge of:

·         Modern office practices and procedures.

·         Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases. 

·         Operation of standard office equipment including fax machines, copiers, and computers.

Ability to:

·         Follow written and verbal instructions.

·         Operate and maintain a computerized database system.

·         Perform mathematical computations and effectively operate a ten-key calculator.

·         Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.

·         Provide professional customer service to clients and public.

·         Communicate clearly and concisely, both orally and in writing.

Experience and Training: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
Experience: 

·         One year of experience in a directly related clerical or customer service field or in the performance of similar duties and responsibilities.

Training: 

·         Equivalent to the completion of the twelfth grade.

 

Vehicle Licensing Technician II:  In addition to the duties and qualifications of Level I:

QUALIFICATIONS:

Knowledge of:

·         Use reference materials such as Polk, NADA, Blue Books, Registration, Title, and Training Manuals.

·         Fundamental principles of bookkeeping, cashiering, and recordkeeping.

·         Technical terms pertinent to the issuance of motor vehicle titles and registrations.

·         Scope and application of laws and regulations pertaining to motor vehicle licensing programs.

·         Voter registration, recording, and marriage license procedures at a basic level.

·         Motor vehicle applications required to complete a motor vehicle transaction on the State computer system.

·         Procedures to operate microfiche and microfilm readers.

Ability to:

·         Compile and maintain a variety of computer records and files.

·         Effectively respond to conflict situations and people in conflict.

·         Perform duties independently without close supervision.

·         Interpret, enforce, and apply Federal and State of Colorado laws and Larimer County Clerk & Recorder rules, regulations, policies, and procedures.

·         Use available references and research materials.

Experience and Training:  Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
Experience: 

·         Eighteen (18) months of experience in a directly related motor vehicle processing field or in the performance of similar duties and responsibilities.

Training: 

·         Equivalent to the completion of the twelfth grade.

S:Job Postings\CLERK\2008\VehicleLicTechIorII.CLR.1331.doc